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Service Management: Operations, Strategy, Information Technology

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Author: James A. Fitzsimmons  |  Isbn: 9780073403359  |  File size: 18.83MB  |  Year: 2010  |  Pages: 541  |  Language: English  |  File format: PDF  |  Category: Business Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service...

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Essentials of Management

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Author: Andrew J. DuBrin  |  Isbn: 9780538478236  |  File size: 11.16MB  |  Year: 2011  |  Pages: 684  |  Language: English  |  File format: PDF  |  Category: Business Focus on the fundamental principles and practices of effective management most important for success in business today with DuBrin's comprehensive, yet concise, ESSENTIALS OF MANAGEMENT, 9E. This brief edition offers a solid introduction for new managers or an in-depth...

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Technological Entrepreneurship

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Author: Ian Chaston  |  Isbn: 9783319458496  |  File size: 4.98MB  |  Year: 2017  |  Pages: 299  |  Language: English  |  File format: PDF  |  Category: Business This comprehensive book responds to the growing demand to study entrepreneurship as a key driver of innovation and competitive advantage. Challenging the existing idea that technological entrepreneurship exists predominantly in SMEs and as a result of market demands, the...

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Reference Modeling for Business Systems Analysis

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Author: Peter Fettke and Peter Loos  |  Isbn: 9780240513195  |  File size: 6.6MB  |  Year: 2006  |  Pages: 380  |  Language: English  |  File format: PDF  |  Category: Business Conceptual models play an increasingly important role in all phases of the information systems life cycle. Despite being vital for developing information systems, the modeling process is often resource consuming and faulty. Reference Modeling for Business...

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When Organization Fails: Why Authority Matters

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Author: Elizabeth J. Van Every and James R. Taylor  |  Isbn: 0415741661  |  File size: 0.9MB  |  Year: 2014  |  Pages: 242  |  Language: English  |  File format: PDF  |  Category: Business When Organization Fails: Why Authority Matters develops the study of authority as an area of investigation in organizational communication and management. As a research topic, authority has rarely been addressed in depth in the management and...

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Super Staying Power

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Author: Jason Seiden  |  Isbn: 9780071637169  |  File size: 1.2MB  |  Year: 2009  |  Pages: 208  |  Language: English  |  File format: PDF  |  Category: Business Make yourself layoff-proof in a tough business environment It may seem like no job is secure during these difficult economic times, but you can learn the innovative strategies needed to protect your job now. Super Staying Power brings you the edge you need to stand out and...

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Managing Corporate Social Responsibility in Action: Talking, Doing & Measuring

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Author: Frank de Bakker and Frank den Hond  |  Isbn: 9780754647218  |  File size: 0.9MB  |  Year: 2007  |  Pages: 280  |  Language: English  |  File format: PDF  |  Category: Business Since the mid 1990s political and public debates about the social responsibilities of firms have gained renewed force. Although CSR seems to be a well defined concept in management literature, in its diverse applications the CSR concept loses much of its...

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Help Desk 100 Success Secrets

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Author: Gerard Blokdijk  |  Isbn: 0980459982  |  File size: 0.8MB  |  Year: 2008  |  Pages: 180  |  Language: English  |  File format: PDF  |  Category: Business Addresses the top 100 consultancy & education forum questions, with tips & success factors on success with & in Help Desk customer service, management & IT support roles & environments. Download book...

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Computational Intelligence Techniques for Trading & Investment

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Author: Andreas Karathanasopoulos, Christian Dunis, Georgios Sermpinis, and Spiros Likothanassis  |  Isbn: 9780415636803  |  File size: 2.92MB  |  Year: 2014  |  Pages: 238  |  Language: English  |  File format: PDF  |  Category: Business Computational intelligence, a sub-branch of artificial intelligence, is a field which draws on the natural world and adaptive mechanisms in order to study behaviour in changing complex environments....

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Becoming-Teacher: A Rhizomatic Look at First-Year Teaching

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Author: Adrian D Martin and Kathryn J. Strom  |  Isbn: 9463008713  |  File size: 5MB  |  Year: 2017  |  Pages: 154  |  Language: English  |  File format: PDF  |  Category: Business Dominant conceptions in the field of education position teacher development and teaching as linear, cause and effect transactions completed by teachers as isolated, autonomous actors. Yet rhizomatics, an emergent non-linear philosophy created by Gilles...

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Smith & Roberson's Business Law, 15 edition

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Author: Richard A. Mann  |  Isbn: 9780538473637  |  File size: 12.1MB  |  Year: 2011  |  Pages: 1296  |  Language: English  |  File format: PDF  |  Category: Business Continuing a long tradition of accuracy and up-to-date coverage, the Fifteenth Edition of SMITH AND ROBERSON'S BUSINESS LAW is the most complete and credible business law book available. This updated classic delivers a comprehensive, detailed presentation of business law...

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Executive Team Leadership in the Global Economic & Competitive Environment

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Author: Richard L. Nolan  |  Isbn: 9781138813878  |  File size: 1.2MB  |  Year: 2014  |  Pages: 186  |  Language: English  |  File format: PDF  |  Category: Business Corporations have continued to grow and extend their operations into the global economy to the point that the modern corporation has become larger and more influential than many sovereign countries. In this global expansion, corporations have extended their operations with...

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Listed Volatility & Variance Derivatives: A Python-based Guide

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Author: Yves Hilpisch  |  Isbn: 9781119167914  |  File size: 9.53mb  |  Year: 2016  |  Pages: 368  |  Language: English  |  File format: PDF  |  Category: Business Leverage Python for expert-level volatility and variance derivative trading Listed Volatility and Variance Derivatives is a comprehensive treatment of all aspects of these increasingly popular derivatives products, and has the distinction of being both the first to cover...

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Million Dollar Speaking: The Professional's Guide to Building Your Platform

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Author: Alan Weiss  |  Isbn: 9780071743808  |  File size: 1.1MB  |  Year: 2010  |  Pages: 384  |  Language: English  |  File format: PDF  |  Category: Business Make your move into, or improve your position in, the powerful world of professional speaking If you think you have what it takes to speak professionally, or you've already been doing so with insufficient reward, now is the time to make your move. Bestselling business author and...

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The Innovation Handbook (2nd edition)

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Author: Adam Jolly  |  Isbn: 9780749456870  |  File size: 8.8MB  |  Year: 2010  |  Pages: 340  |  Language: English  |  File format: PDF  |  Category: Business Unique features, distinctive capabilities and exclusive know-how are the surest way to stay ahead of the market for any length of time. But the way these points of difference are created and commercialized is changing. The difficulty for most organizations is not in generating...

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An Insider's Guide to Academic Writing

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Author: Roy Stamper, Stacey Cochran, and Susan Miller-Cochran  |  Isbn: 9781319020309  |  File size: 64.0MB  |  Year: 2015  |  Pages: 368  |  Language: English  |  File format: PDF  |  Category: Business PACKAGE THIS TITLE WITH OUR 2016 MLA SUPPLEMENT, Documenting Sources in MLA Style (package ISBN-13: 9781319084523). Get the most recent updates on MLA citation in a convenient, 40-page resource based on The MLA Handbook, 8th Edition,...

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Pattern Making, Pattern Breaking

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Author: Ann Alder  |  Isbn: 9780566088537  |  File size: 3MB  |  Year: 2010  |  Pages: 240  |  Language: English  |  File format: PDF  |  Category: Business Rapid changes in technology, the nature of organisations, non-traditional career progression, globalisation and ’virtual worlds’ mean that we need to become ever more effective learners in order to keep pace with the demands placed upon us. Our patterns of...

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Marketing 4.0: Moving from Traditional to Digital

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Author: Hermawan Kartajaya, Iwan Setiawan, and Philip Kotler  |  Isbn: 9781119341208  |  File size: 4MB  |  Year: 2016  |  Pages: 208  |  Language: English  |  File format: PDF  |  Category: Business Marketing has changed forever—this is what comes next Marketing 4.0: Moving from Traditional to Digital is the much-needed handbook for next-generation marketing. Written by the world's leading marketing authorities, this book helps you...

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Modern Credit Risk Management: Theory & Practice

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Author: Panayiota Koulafetis  |  Isbn: 9781137524065  |  File size: 4.09MB  |  Year: 2017  |  Pages: 234  |  Language: English  |  File format: PDF  |  Category: Business This book is a practical guide to the latest risk management tools and techniques applied in the market to assess and manage credit risks at bank, sovereign, corporate and structured finance level. It strongly advocates the importance of sound credit risk management...

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Demarketing

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Author: Jim Blythe and Nigel Bradley  |  Isbn: 9780415816472  |  File size: 2.02MB  |  Year: 2013  |  Pages: 240  |  Language: English  |  File format: PDF  |  Category: Business We all understand the basic principles underpinning marketing activity: to identify unfulfilled needs and desires and boost demand for the solutions a product is offering. The mantra is always "sell more". De-marketing tries for the very opposite. Why would a...

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The Consultant's Quick Start Guide: An Action Planfor Your First Year in Business, 2 edition

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Author: Elaine Biech  |  Isbn: 9780470372319  |  File size: 1.6MB  |  Year: 2008  |  Pages: 280  |  Language: English  |  File format: PDF  |  Category: Business The Consultant's Quick Start Guide offers a practical approach to setting up a consulting business. Throughout the guide, Elaine Biech--author of the best-selling The Business of Consulting--shares both her own secrets as well as those of numerous other successful consultants....

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The Complete Idiot's Guide to Accounting

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Author: Lita Epstein MBA and Shellie L. Moore CPA  |  Isbn: 9781592575305  |  File size: 11MB  |  Year: 2006  |  Pages: 352  |  Language: English  |  File format: PDF  |  Category: Business Updated information on new tax rates, forms, software, and more! A comprehensive overview of the monthly accounting process for small business owners and novice bookkeepers and accounting clerks, this book guides readers through the ins and outs of...

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Corporate Reputation: Managing Opportunities & Threats

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Author: Graeme Martin and Ronald J. Burke  |  Isbn: 9780566092053  |  File size: 3MB  |  Year: 2011  |  Pages: 356  |  Language: English  |  File format: PDF  |  Category: Business Increasing media scrutiny, global coverage and communication via the internet means corporate reputation can be damaged quickly, and failing to successfully address challenges to corporate reputation has consequences. Companies generally suffer almost ten...

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Success Metrics: A Multidimensional Framework for Measuring Organizational Success

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Author: Martin Klubeck  |  Isbn: 9781484225851  |  File size: 1.85MB  |  Year: 2017  |  Pages: 223  |  Language: English  |  File format: PDF  |  Category: Business Learn how to measure success at the individual and organizational levels. By measuring success in multiple dimensions using multivariate methods you will be able to determine what works and what doesn’t. The key is to measure and promote progress in terms of...

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Sales Promotion: How to Create, Implement & Integrate Campaigns that Really Work, 5th Edition

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Author: Roddy Mullin  |  Isbn: 9780749457044  |  File size: 1.2MB  |  Year: 2010  |  Pages: 280  |  Language: English  |  File format: PDF  |  Category: Business Sales promotion is one of the most powerful weapons available to sales and marketing staff, and is used more than any other type of marketing- because it works. Almost 60% of sonsumers regularly take advantage of some form of sales promotion each month. Packed with practical...

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A Financial History of the Netherlands

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Author: Jan Luiten van Zanden, Joost Jonker, and Marjolein 't Hart  |  Isbn: 9780521581615  |  File size: 7MB  |  Year: 1997  |  Pages: 252  |  Language: English  |  File format: PDF  |  Category: Business This book is the first full overview of Dutch financial history from the sixteenth century to the present day. It is replete with data and figures drawn from fresh research for the key elements that determined the development of...

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Human Resource Management: A Contemporary Approach

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Author: Julie Beardwell and Tim Claydon  |  Isbn: 9780273707639  |  File size: 5.15MB  |  Year: 2007  |  Pages: 694  |  Language: English  |  File format: PDF  |  Category: Business The expert authors of this leading text present a thorough introduction to HRM by exploring a variety of perspectives, styles and arguments. It takes a rigorous, critical approach that makes contemporary developments in Human Resource Management accessible...

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Greening the Red, White, & Blue

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Author: Thomas Jundt  |  Isbn: 9780199791200  |  File size: 1.36MB  |  Year: 2014  |  Pages: 320  |  Language: English  |  File format: PDF  |  Category: Business In popular imagination, environmentalism is often linked to Rachel Carson's Silent Spring and the political activism of the 1960s and '70s that moved increasing numbers of Americans to insist on a better quality of life-open spaces, clean air and water, beautification...

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2500 Keywords to Get You Hired

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Author: Jay A. Block  |  Isbn: 9780071406734  |  File size: 1.4MB  |  Year: 2003  |  Pages: 224  |  Language: English  |  File format: PDF  |  Category: Business Endorsed by the Professional Association of Resume Writers Now that 70 percent of job searches are conducted online, and resumes are processed by computers programmed to scan for keywords, knowing the right keywords­­or buzzwords associated with a profession, industry, or job...

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Supply Chain Strategy

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Author: Edward Frazelle  |  Isbn: 9780071375993  |  File size: 6MB  |  Year: 2001  |  Pages: 357  |  Language: English  |  File format: PDF  |  Category: Business This book provides high-tech and high-touch logistics solutions for supply chain challenges. In today's fast-paced and customer-oriented business environment, superior supply chain performance is a prerequisite to getting and staying competitive. "Supply Chain Strategy" is...

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