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Business Process Management & the Balanced Scorecard download

Download Business Process Management & the Balanced Scorecard
  • Upload date: 1-09-2017, 10:40
  • Category: Business
Author: Ralph F. Smith  |  Isbn: 9780470047460  |  File size: 3MB  |  Year: 2006  |  Pages: 240  |  Language: English  |  File format: PDF  |  Category: Business

Business Process Management and the Balanced Scorecard shows managers how to optimally use the balanced scorecard to achieve and sustain strategic success even as the business environment changes. It exceptionally fills the gap between theory and application to facilitate the use of processes as a strategic weapon to deliver world-class performance.

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